bypass the hub and connect directly to the camera. However if I directly launch 'EOS Utility 2' then it has no problem detecting and controlling my cameras. It DOES detect my 5D IV if I connect via WiFi. I've noticed the 'launcher' doesn't detect my 60Da. Now directly launch 'EOS Utility 2' (do not use the 'EOS Utility' launcher). you may as well also grab the latest versions of Canon Digital Photo Professional). Make sure you download and install EOS Utility 2 version 2.14.31. Inside those sub-folders are 'EOS Utility 2' and 'EOS Utility 3'. When I download EOS Utility for my cameras (5D IV, 5D III & 60Da) I get a directory called 'EOS Utility' and inside that directory I find something named 'EOS Utility' (which, oddly enough, is really the 'EOS Utility Launcher' and not the real EOS Utility. (I run High Sierra with the latest versions of software and am able to connect to my cameras.) so they haven't added them to the 'High Sierra' section yet even though they DO work. The last time Canon updated those programs, 'Sierra' was the latest OS. If you go to the Canon website to download it, you'll need to check software for 'Sierra' (not 'High Sierra' even though they have a High Sierra section. EOS Utility 2 is now at version 2.14.31.) update to the latest version of EOS Utility (your version is rather old.
